This Client is a global telecommunications infrastructure provider, offering comprehensive end-to-end solutions for wireless network planning, optimization, and performance management. It offers services to over thirty (30) Tier 1 and Tier 2 telecom operators and Original Equipment Manufacturers (OEMs) worldwide, and excels in advanced 5G NR and LTE-A technologies as well as legacy networks. Business services include RF Planning, Optimization, Quality of Service (QoS) Benchmarking, In-Building Solutions, and skilled Manpower Deployment to provide seamless execution across diverse environments. The Client operates in more than fifteen (15) countries and spans five (5) continents.
In addition to network solutions, the Client portfolio includes managed services for active and passive telecom infrastructure, supported by its in-house network analytics platform, Gladiator. This platform empowers real-time performance management, and delivers data-driven insight to optimize network operations and facilitate efficient decision-making.
With an expanded range of services in Site Acquisition, Telecom Equipment Installation, and BTS site construction, the Client is dedicated to providing efficient, cost-effective solutions that will address the complex needs of the telecom industry. Its extensive liaison network with operators, equipment suppliers, and contractors enables a deep understanding of the telecom ecosystem and ensures a unique capacity to meet industry demands.
The Smarten solution enabled a powerful digital and business transformation addressing the Client data management and reporting needs with a unified, intuitive platform. By consolidating data from various sources and automating critical reporting processes, Smarten provided the Client with a comprehensive view of key financial and operational metrics, enabling faster and more informed decision-making.
Using Smarten interactive, real-time dashboards, the Client achieved comprehensive visibility across global projects, empowering teams to collaborate effectively and access insights on demand.
The scalability of the Smarten solution and suite of self-service analytics reduced reliance on manual processes and facilitated a shift towards data-driven strategies. The Smarten Team equipped the Client with the tools and technology to operate more efficiently, optimize resource allocation, and deliver high-quality results across its telecommunications projects, positioning the Client business for continued success and growth in the industry.
The integration of Smarten Augmented Analytics with the existing Client systems led to significant improvements in end-user satisfaction and elevated the Client industry standing. Real-time, interactive dashboards provided a competitive edge, empowering the organization to utilize data more effectively, increase operational efficiency, and drive revenue growth. This powerful integration also expanded Client capacity to support a growing number of end-users across global teams.
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